Do you own a Hisense Roku TV that’s acting up? Before calling for service or troubleshooting complex issues, a factory reset is something you’ll want to try first. Resetting your Hisense Roku TV restores it to original factory settings, often fixing problems with freezing, lagging, apps not working properly and more.
A factory reset is also recommended if you’re giving away or selling your Hisense Roku TV. It’ll wipe all personal data off the device and unpair it from any linked accounts, making it fresh for the next owner.
Below you’ll find a detailed, step-by-step walkthrough on how to successfully reset your Hisense television with Roku built-in. Along with the reset instructions, we also provide extra tips to ensure the process goes smoothly.
What You Should Know Before Resetting Your Hisense Roku TV
Before starting the reset process, there are a few important things to keep in mind:
– All installed channels/apps, account information and settings will be erased. Be sure to delete or unlink any payment details tied to streaming services or other apps beforehand.
– You’ll have to re-activate your Roku account and re-link it with services like Netflix, Hulu, etc after the reset. Make sure you have your Roku account password handy.
– Any saved information like WiFi passwords or input names will be cleared out as well during a reset. Write down anything you may need afterwards.
– A factory reset can resolve software glitches, app issues and freezing. If the problems continue, there may be a hardware fault instead.
Get Everything You Need Before You Reset
In addition to the password for your Roku account, here’s what you’ll want to have on hand:
– Hisense Roku TV remote and fresh batteries if needed. You’ll use this for navigating menus.
– Internet connection details for WiFi setup post-reset. Know your network name and wireless password.
– Phone or tablet with Roku mobile app. This makes typing info easier during setup prompts.
– List of channel/app logins you’ll need. Accounts for streaming platforms, cable provider, etc.
Step-by-Step Instructions to Reset Your Hisense Roku TV
Once you’ve prepped the items above, follow these exact steps:
1. From your TV’s home screen, press the Home button on the remote. Scroll right from the left-most menu and select “Settings”, then press OK.
2. Now go to “System” > “Advanced system settings” > “Factory reset”. Press OK after each selection.
3. You’ll get a factory reset confirmation screen explaining everything that will be deleted. Highlight “Factory reset everything” and press OK.
4. One last warning will appear. Choose “Reset” if you want to proceed.
5. Wait several minutes for the reset process to complete. The TV will restart itself when finished.
Set Up Your Hisense Roku TV Again Post-Reset
After your Hisense Roku television boots back up, you’ll need to repeat the initial product setup:
1. Select your language for menus and prompts. hit OK to advance.
2. Connect to the internet over WiFi. Have your network name and wireless password handy to link up.
3. Activate your Roku account or create a new one from scratch. Sign-in or make a account.
4. Input info like location and time zone. Also select privacy options or enable location services if wanted.
5. Re-link your Roku account with channel/app accounts from Netflix, Prime Video, etc. Sign back in on each one.
6. Set up desired settings like screen type, power mode, volume modes and captioning preferences.
Once the setup assistant finishes, your Hisense Roku TV will have a fresh, clean software install. Reinstall any extra apps you wish to use going forward.
Extra Tips for Avoiding Issues
To have the smoothest experience factory resetting your Hisense Roku television, keep these pointers in mind:
– Do not shut off the TV or unplug it during the resetting process. Wait for it to fully wipe and reboot.
– If for some reason it won’t reset successfully, unplug the power cable and press the power button for 10 seconds to discharge any leftover energy.
– Avoid resetting right after a major firmware update. Give the update some time to finalize first before wiping.
– Never factory reset to fix physical damage problems. It only resolves software-based issues.
– If apps continue struggling after the reset, check for Roku or app-specific updates next.
– For additional troubleshooting help, visit Hisense and Roku’s customer support websites.
Factory Reset First for Hisense Roku TV Problems
In summary, performing a factory reset should always be the first step when battling bugs, glitched apps or interface problems on a Hisense Roku TV. It’ll wipe the slate clean, allowing you to set up a trouble-free viewing experience again. Just be absolutely sure to backup anything important before resetting your device.
Follow the step-by-step reset guide outlined above. Have your Roku account info, internet details and other necessities on hand ahead of time as well. And if issues persist afterwards, further software fixes or hardware repairs may be required. But in most cases, a simple factory reset will get your Hisense television working like new again.